CAB VOLUNTEER

LOUISE’S STORY

I began Volunteering at Caterham and Warlingham Citizen’s Advice in January 2017. I wanted to give back to my community and having an interest in helping people, marketing and public relations enabled me to find a role within the Research and Campaigns team. My background is in teaching and front of house reception work, so I also help my colleagues with administration work, which I thoroughly enjoy.

I am currently focussing on two research projects. One is improving the Blue Badge Application process, and the other, learning about how carrying a ‘Citizen’s Card’ may improve the lives of vulnerable people who do not have any other type of photo ID. I was born with Cerebral Palsy and use a wheelchair. I feel fortunate that when I recognise the issues that I struggle with in everyday life, I can work towards making small changes that will have a positive impact on others too. I am grateful and thankful to the team at the bureau, who are so supportive of the ideas that I develop.

My Voluntary roles also give me the opportunity to attend external meetings, network and meet new people. It keeps me motivated and mentally stimulated, and certainly adds to my quality of life.