The charity for your community
I know people with invisible illnesses with conditions such as tinnitus and Fibromyalgia. One of my friends prefers outdoor venues because the sound has more space to travel than within an enclosed venue, this is a more comfortable environment for her due to her gradual hearing loss. This particular friend of mine brings her own […]
As a wheelchair user I have noticed an improvement in the access and treatment of myself and my mobility needs by the public and staff within theatres and arenas over the past 20 years. There are now ways I can stay in my wheelchair whilst watching a concert or a play. I can no longer […]
Affordable Theatre In early 2019 I rang the London Palladium to enquire about ticket prices for the summer show. I was aware that a carer ticket was complimentary, but I was surprised to be informed that as an audience member with limited mobility, I could name the price on my ticket. I offered them the […]
The best way to manage anxiety on a long day out is to plan as much as you can in advance. Making a check list of things to think about will help with this. Take into consideration: Timings of events Plan to be early, give yourself plenty of time Maps and routes Trains, taxis and […]
ONLINE PASSPORT APPLICATION EXPERIENCE INTRODUCTION I am a Citizen’s Advice Research and Campaign Volunteer at Caterham & Warlingham. I have been working on a project about getting appropriate and affordable photo ID for clients who do not drive, and have a physical or learning disability. The first stage of my research was to look […]
SAFEGUARDING WHEN OUT AND ABOUT Louise Tennuci Research and Campaigns Caterham and Warlingham Citizen’s Advice I have a physical disability and use a manual wheelchair. I have a care support plan that helps me feel secure, and I have a team of support who enable me to access the community, and help with day to […]
CAB VOLUNTEER LOUISE’S STORY I began Volunteering at Caterham and Warlingham Citizen’s Advice in January 2017. I wanted to give back to my community and having an interest in helping people, marketing and public relations enabled me to find a role within the Research and Campaigns team. My background is in teaching and front of […]
BLUE BADGE PROJECT Louise Tennuci Citizen’s Advice Volunteer Through my Research and Campaign work, I identified that the Blue Badge Application process needed to be looked at. I spoke to my colleagues about my proposal for changing the application system, and I got the go ahead to write a report detailing these ideas and devising […]
Universal Credit – Help to Claim
Annual Report 2018