Trustee Board

Peter Longhurst – Chair of the Trustee Board

Peter is responsible for:

• ensuring effective leadership and direction of the organisation
• representing the organisation externally, communicating with key stakeholders, local authorities and other funders
• line management and regular liaison with the Bureau Manager
• responsible for representing the Bureau at Citizens Advice Surrey

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Mary Tomlin – Treasurer

Mary is responsible for:

• ensuring that all financial affairs are in good order and advising the Board on long-term financial planning
• ensuring that End of Year Reports and Accounts are prepared and properly filed in accordance with Charity Commission requirements and that the annual budget is prepared

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Rhett Leveridge – Vice Chairman

Rhett is responsible for advising Citizens Advice  management on Health & Safety

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Julie Constable

Clerk to Chairman

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Michael Hoban – Trustee

Michael is responsible for advising Citizens Advice  management on strategy and business planning

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Andrew Kairu – Trustee

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Ingrid King – Trustee

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Rod Stead – Council Representative

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Cindy Steer – Council Representative

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Management Team

Sarah Henke-Monti – Bureau Manager

Sarah is responsible for leading the work of the paid staff team.

Her main duties include:

• leading the development of policy and ensuring the achievement of organisational objectives
• leading and representing Citizens Advice Caterham & Warlingham externally
• ensuring Citizens Advice Caterham & Warlingham has the funding and resources necessary to deliver its services efficiently and effectively and secure long term viability

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Cloud Alford – Deputy Manager

Cloud is responsible for providing Advice Session Supervision at the Bureau and supervising and supporting volunteer advisers during the advice session.

Her main duties include:-

• managing, co-ordinating and supervising the delivery of services from within one or more service outlets
• providing technical support and acting as consultant to the advisers
• ensuring delivery of agreed level of service and adequate staff cover
• monitoring quality of advice given to clients during the advice session
• maintaining standards of service delivery
• ensuring social policy issues are identified and acted upon as part of the advice-giving process

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Richard Davis – Training & Case Work Supervisor

Richard is responsible for planning and overseeing the delivery of training for volunteers and staff.

His main duties include:-

• formulating an annual training and development plan and overseeing its delivery
• arranging and delivering training to new and existing volunteers
• assisting in carrying out assessments of potential volunteer